OxxoPay in Mexico

The #1 Cash-digital payment solution in Mexico

OxxoPay is Mexico's leading alternative payment method, enabling merchants to tap into a broader consumer base while providing instant payment confirmation. With a total payment volume of USD 17 billion, OxxoPay is a key driver of digital commerce expansion in the country.

Massive market share

Cash-based payments in Mexico reached USD 6.1B in 2024, demonstrating strong consumer preference.

Source: PCMI, 22024

Essential for streaming & subscriptions

OxxoPay accounts for 15% of the payment method share in streaming services, showcasing its relevance for recurring payments.

Unmatched coverage

Customers can conveniently complete their payments anytime with over 20,000 Oxxo stores across Mexico.

Some global merchants offering OXXO via EBANX

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Why Offer OxxoPay?

Access more consumers

 Cash-based payments in Mexico reached USD 6.1B in 2024, demonstrating strong consumer preference.

Essential for streaming & subscriptions

OxxoPay accounts for 15% of the payment method share in streaming services, showcasing its relevance for recurring payments.

Reduce risks 

OxxoPay is a popular and trusted payment method with a low risk of returns due to its cash-based nature.

Improve customer's experience

OxxoPay enables a simplified, convenient, and safe shopping experience. Also, because payments occur in the shoppers' local language and currency, it improves their satisfaction.

OxxoPay is more than a sales enabler, it is financial inclusion tool

68% of the Mexican population do not have a bank account, which represents over 87 million people. While only 15% of Mexicans own a credit card, OXXOPay is a leader in financial services for the unbanked, including payments made in digital commerce. 

Besides being an extremely popular convenience store in Mexico, OXXOPay is also a key Mexican financial service provider

Almost USD 2 billion in digital commerce sales volume

Oxxo counted for almost 2 billion of the total Mexican digital commerce sales volume in 2021.

Real-time confirmation 

While the standard Oxxo takes up to one business day, Oxxo Pay has real-time payment confirmation due to a partnership with Conekta - a local digital commerce enabler. 

Connected to Mexico's largest banks

Oxxo is connected to 15 Mexican banks - including BBVA, Santander, Banamex, Banorte and HSBC -  while it is responsible for 80% of all bank deposits in the country.

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How OxxoPay works?

The customer selects OXXO Pay at checkout

  • During the online purchase, the customer chooses OXXO Pay as their preferred payment method.

A unique reference number is generated

  • Instead of a barcode or printed voucher, the system generates a 14-digit numeric reference code for the payment.

The customer visits an OXXO store

  • The customer goes to any of the +20,000 OXXO stores across Mexico to complete the payment.

The customer provides the reference number

  • At the OXXO cashier, the customer provides the 14-digit reference number and pays in cash.

Real-time payment confirmation

  • Unlike traditional OXXO payments, which can take up to one business day, OXXO Pay confirms the payment instantly, allowing merchants to process orders faster.

Transaction is complete

  • The customer receives a printed receipt as proof of payment, and the order is confirmed with the merchant in real-time.

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Oxxo Pay

Specs with EBANX

Payment type:

Voucher/Cash payments

Channels:

Physically at any Oxxo store

Countries available:

Mexico

Currencies accepted:

MXN (Mexican Peso) - can have settlements in USD via EBANX

Cross border availability:

Yes

Integrations:

Direct API, Payment Page or Plugin by Shopify

Payment confirmation:

Real-time

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

OxxoPay: Key features via EBANX

Optimized mobile experience

Customers receive a mobile-friendly barcode for easy payments.

Instant payment confirmation

Transactions are confirmed in real-time, ensuring faster processing.

Higher approval rates

Eliminates bank declines, ensuring more completed purchases.

Geolocation assistance

Customers can find the nearest Oxxo store with EBANX's locator tool.

Custom branding

Merchants can add their logo to the payment voucher for increased brand trust.

With EBANX, you can unlock Mexico's full potential with OxxoPay, boosting sales, reducing risks, and ensuring a frictionless payment experience for your customers.

Start scaling your business in Mexico today!

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