Cash-based vouchers

Whether by cultural preference or need, cash-based payments and vouchers have always been very popular in rising markets. Besides being safe and chargeback free, vouchers are convenient since customers can complete online purchases in-person at authorized locations or electronically, through internet banking, for example. 

Enable the best cash-based vouchers in growing economies and benefit from superior conversion rates 

Cash-based voucher payments available

Boleto

Brazil

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OXXO & OXXO Pay

Mexico

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Efecty

Colombia

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Sencillito

Chile

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Servipag

Chile

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Klap (Multicaja)

Chile

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PagoEfectivo

Peru

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SafetyPay

Peru and Ecuador

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PagosNet

Bolivia

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Cupón de Pago

Argentina

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Global businesses were able to increase their voucher conversion rates by an average of +27 percentual points due to EBANX exclusive voucher redesign, based on customer behavior and preferences

Mobile-responsive voucher

Offer 100% mobile-friendly vouchers featuring only the essentials for your customers to complete the payment.

Optimized barcodes

Allow your customers to pay through scannable or copyable barcode numbers.

Customized vouchers

Add your company's logo to the payment voucher and increase trust among customers.

Geolocation

Show your customers the closest physical payment locations to get faster payments.


*Available in selected countries.

Email notifications

Notify your customers about their payment status by sending order, reminder and confirmation emails.

Increased TAM

Peru, Colombia, Mexico and Brazil have the largest shares and volumes of cash-based payments in  digital commerce.

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Vouchers

A traditional payment method in Latin America

Cash-based voucher payments are popular and traditional alternative payment methods for Latin Americans. Although they seem to be reaching a plateau in digital commerce in Latam, vouchers are still strong in Latam.

Share of cash payments in e-commerce, 2022

Source: AMI (Americas Market Intelligence)

How cash-based vouchers work

Customer selects a specific voucher payment on the checkout page.

A voucher with a barcode is generated for the customer to either print, copy the barcode number, or scan it with their phone.

The customer physically pays it in cash in over 300.000 locations, through internet banking, or via the bank's mobile app.

Payment confirmation can be real time or in the next business day depending on the voucher option.

EBANX voucher offer

Learn about Efecty

Efecty is the leading voucher and cash-based method in Colombia with over 10,000 payment locations which covers 99% of all country's municipalities. Growing 17% yearly since 2020, voucher payments are already the fourth most used payment method in Colombia's digital commerce. 

Specs

Countries available:

Currencies accepted:

COP (Colombian Peso) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

Real-time

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

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Learn about ServiPag

ServiPag is a leader local payment platform in Chile that processes an average of 9.6 million transactions per month and counts with 16% of Chile's population as users in 2022. It has bank transfer, voucher, and other payment methods available, besides accepting both physical and online transactions. 

Specs

Countries available:

Currencies accepted:

CLP (Chilean peso) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

Real-time

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

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Learn about Multicaja

Formerly named Multicaja, Klap is a cash collection network with 4,700 physical payment centers across the country. This payment method is responsible for more than 115 million annual transactions and, besides voucher payments, accepts bank transfers and card payments including Visa and Masetercard.

Specs

Countries available:

Currencies accepted:

CLP (Chilean peso) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

Real-time

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

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Learn about Sencillito

Sencillito is a popular payment method used by the Chilean population to pay for their day to day expenses. It generates a voucher which can be paid at any of Sencillito's 2,500 physical locations with cash, Khipu (bank transfer), or with Webpay or HITES (cards).

Specs

Countries available:

Currencies accepted:

CLP (Chilean peso) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

D+1

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

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Learn about Pago Efectivo

PagoEfectivo is the fastest growing and the third most used payment method in Peru's digital commerce with a 2020-2022 CAGR of 105% and 18% of the total payments share. Owned by Paysafe, it generates a code for the purchase upon selection. The customer can use this code to pay via online banking or via voucher physically at one of the thousands of Pago Efectivo's affiliated payment centers.

Specs

Countries available:

Currencies accepted:

PEN (Peruvian Sol) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

Real-time

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

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Learn about SafetyPay

SafetyPay operates the largest bank network and cash collecting venues in Latin America. It is currently present in 16 countries, has 380 partnered banks, and has a staggering 180,000 collecting venues. SafetyPay is tailored for voucher/cash or bank transfer with D+1 and real time confirmation respectively. You are able to offer this payment method in Peru (SafetyPay's largest market share) and Ecuador through EBANX. 

Specs

Countries available:

Currencies accepted:

PEN (Peruvian Sol) and USD (Ecuador) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

D+1 (voucher), Real-time (online bank transfer)

Recurring payments:

N/A

Installments availability:

N/A

Refunds:

Yes

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Learn about PagosNet

PagosNet is a payment method tailored for digital commerces in Bolivia. It is part of Sintesis, Bolivia's biggest cash-based payment platform, which, by 2021, grabs 55% of the country's digital commerce voucher payments. Customers can pay their purchases via cards, digital wallets, bank transfers, QR Codes, or voucher/cash in one of the 1,600  payment centers where PagosNet is accepted. 

Specs

Countries available:

Currencies accepted:

BOB (Boliviano) - can also have settlements in USD via EBANX

Cross border availability:

Yes

Payment confirmation:

Real-time

Recurring payments:

N/A

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Go beyond cards. Start processing payments with an all-in-one platform and the best alternative payment methods available in the market.

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